Become a Basic Member for free. Our research reveals that the cost of acquisition COA per subscriber at Bell rose Best Practice Conferences Other Events. Strictly Necessary Cookies Always Active. They may be set by us or by third party providers whose services we have added to our pages.

If Turkcell manages to successfully meet these objectives, the annual cost of the loan will be reduced. Artificial Intelligence Requires a Human Touch. Rogers also noted that a 3 percent drop in equipment sales between Q and Q was due to higher smartphone subsidy levels, which cancelled out the increase in smartphone activations. The Power Of We. Through Dergilik, Turkcell enables its customers to read magazines and newspapers online. Author Joss Gillet Published on 7 April

Moreover, smartphones represented 46 percent of postpaid gross additions in the fourth quarter, up from 25 percent a year earlier, suggesting that smartphone penetration levels are rising fast at the market number-three.

gsma turkcell case study

Default Classic Sub Menu: New GSMA Intelligence research has used Canada as a case gsms of a developed mobile market where smartphone users now account for roughly a third of total postpaid subscribers, a trend linked to the popularity of high-end devices such as the BlackBerry, Apple iPhone, and Android-based smartphones and tablets.

Turkcell widely supports sustainable industrialization through the development of its technology and consistently builds its infrastructure with a vision focused on reducing the environmental effects as well as through its digital services.

Turkcell: Leader in Innovation and Sustainability

The operator said it “activated or upgraded”new smartphones in Q4a quarterly record for the firm. Customer Success at Forrester. Efforts by mobile operators to increase smartphone penetration levels are beginning to put pressure on margins and leading to higher operational costs. Leveraging a Customer-Obsessed Operating Model.


These cookies are necessary for the website to function and cannot be sutdy off in our systems. But despite a 9.

They work by uniquely identifying your browser and device. Avoiding Added Value From Competitors. This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties.

gsma turkcell case study

Click on the memberships tab. Culture And Empowered Employees. They help us know which pages are the most and least popular and see how visitors move around the site.

If you do not allow these cookies, then some or all of these functionalities may not function properly. Handset subsidies have always been an industry paradox: GSMA Intelligence has no obligation to update or amend the research or to let anyone know if our opinions change materially.

A holistic view stjdy your customer experience.

Turkcell Wins Award for Technology Development, Signs Sustainability Agreement

Hand and Dots Animation. Innovation Turkey Innovation Week: At Turkey Innovation Week Turkcell wins an award for Technology Development, a recognition to the vsma leadership in innovation and sustainability. Which Values Drive Customer Obsession? Forrester Analyst Carlton A. These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site.


gsma turkcell case study

According to the GSMA, the solution is focused on two key innovations: Forrester Predictions – AI and Automation. Data when you need it.

Turkcell – IoT Now – How to run an IoT enabled business

Turkcell aims to do its part in fighting climate change by lowering its carbon emissions through the company’s increased use of renewable energy in its business processes. This new agreement adds to the company’s financing activities strengthening its leading position in loan markets with sustainable financing. Welcome to Digital Transformation Forum Mumbai. The CX Index Platform: Turkey Innovation Week Kicks off in Istanbul. Telus Mobility Smartphone users represented 33 percent of Telus’ 7 million total subscriber base at the end of last year, up from 20 percent a year earlier.

The company is internationally recognized as one of the leading service providers. Rogers also noted that a 3 percent drop in equipment sales between Q and Q was due to higher smartphone subsidy levels, which cancelled out the increase in smartphone activations.